Team TTS: Senior Customer Care Representative Erik de Koning

February 2019

We offer our customers over 15 years of experience in textile and transfer printing with satisfied customers in more than 55 countries worldwide. In this new item we would like to introduce you to our team of employees, that are helping to make this possible every day. Who is the person you are speaking with on the phone every week and how their passion for the job makes TTS the company it is now.

Erik de Koning (42) is working as a Senior Customer Care Representative for TTS since November 2013. Erik lived in France and for a longer period of years in Ireland before he started to work for TTS at the former office in Waddinxveen. This experience makes that Erik is speaking his languages very well which helps him at his job in customer care for the UK. 'My English language skills help me to give good support to our customers, although sometimes they are mildly surprised to hear a Southern Irish accent coming from Moordrecht in The Netherlands.' 

Passion for the industry
'When I started working for TTS I didn't have much experience in the printable textile and transfer printing media industry. TTS is derived from sister company Texopaper in 1997. It started with a small group of people, most of them are still working at TTS at this time and they bring an enormous amount of knowledge and experience to this specialised company. New employees are expected to be eager to learn and to have a passion for the job. If so, TTS is giving you the time for learning-on-the-job and the experienced employees spend a lot of time sharing their experience with co-workers. Because of this shared knowledge we are able to give excellent support to our customers.

Besides this we have a very pleasant work climate. This and my love for export business and daily contact with our customers makes that I enjoy going to work every day. Since my first day at work I am sitting opposite to my favourite colleague Elise. I will enjoy working for TTS till the length of time. Especially because of the fact that at the start of this year we moved in to our new, modern office in Moordrecht. 


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